Exercise Unlimited was great! They had the best product knowledge, a fully stocked showroom with exceptional products. The service was top-notch and they have the best prices I have found. I tried several pieces of equipment, found exactly what I was looking for and could not be more pleased with my treadmill.
My wife and I were in the market for a new treadmill. We visited Exercise Unlimited's store and was very impressed. The selection of products and the level of customer service was outstanding. It is rare to find good customer service in the Memphis area these days, but the folks at Exercise Unlimited definitely know how to treat the customer. They helped us find the right treadmill for our needs. Their delivery and setup service was very prompt, professional, and courteous. They were highly recommend to us by a co-worker, and we highly recommend them to anybody looking for fitness equipment.
Horrible Experience. Ordered a product from their website that was listed as in stock two weeks before Christmas. Received a order completion email. Product had still not arrived 8 days later. Called their number, was told someone would call me back. No one did. Called back again, was told that they didn't even have the product, but that they could order one, and charge me several hundred dollars to ship it, even though their website listed new products as being shipped free of charge. I explained this to them, and they said they would call back...again no call back that day. I call again the next day, am told they will be getting one in, which they will ship free of charge by the next week, wednesday. I wait, with no order email sent to my email. I call back on wednesday, the day the item is supposed to be shipped. It is now 6 days after Christmas....I am told they can't get the product, and want to just refund me my money. It has now been 17 days since I originally ordered, and I have had to call repeatedly to get information. I believe they would have simply kept my money had I not called. While apologetic, at no time did they live up to their promises. I am now waiting on the refund, and I recommend that you choose a different business with which to place your trust.
Very helping and nice staff. Good prices and good looking equipment.
Awesome Service
Exercise Unlimited is a US Store based in Memphis, Tennessee. Exercise Unlimited is located at 387 S Front St, Memphis, TN 38103, USA.
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