Loved the staff and the atmosphere and the food tadted good but was cold
SALAD & A SIDE OF RUMINATIONS: the Caesar Salad w/Salmon was good along with a glass of blackberry tea. The building sits near a major thoroughfare and there is plenty of disabled parking upfront with a wheelchair ramp. The layout includes a bar area separate in its own area so as not to disturb guest in the dining room. It also allows for quick seating if you don't want to wait for the dining area. There is also to go order parking upfront for quick in and out if you order ahead. Happy Hour is between 3pm - 6pm.
Great food and great pricing. I sat at the bar and the bartender was great. Food came quick and drinks even quicker.
I had to use the bathroom when I first came in. I wish I hadn't I almost lost my appetite and wrote a review before I even met our server. Sadly our service did not redeem that visit to the restroom. We barely saw our server she was nice though. I couldn't pick up my steak with my fork because it was so tough and it was super dry. Everyone else enjoyed their food so I'll say given the food and minimal service it was a 3 star visit but that bathroom needs some attention immediately.
I went for a pre birthday dinner with my SO. I order a medium steak for dinner. The first steak was so overcooked that I could have used it as a flip flop. I asked for it to be recooked, and the chef apparently didn't like that. I could hear him back behind the window yelling about having to redo the steak. I guess because he was upset he just said forget what I wanted, and just sent it out barely rare. I will never go back to this location.
Enjoyed the meal while talking to the nice bartender. Two things out of this conversation stand out the most; her insight on the other side of the customer service experience and her thoughts about the importance of what starts at home and how it can carryover into who we are later in life. A great message coming from a generation many have written off as not understanding key values. The customer service experience should in my perspective be a two-way street and as I listened to her, I gathered that she had her share of interactions that were not reflective of this philosophy. What sealed that impression was the behavior of a customer that happened to display the very form of a lack of understanding - we all share in making an experience not only enjoyable for ourselves but more over a respectful one for the service provider, realizing that people sometimes have off days but it should not be the norm. That is what led to the second point, that she succinctly explained as she talked about her son.
Logan S Roadhouse is a US Bar based in Memphis, Tennessee. Logan S Roadhouse is located at 7755 Winchester Rd, Memphis, TN 38125, USA.
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