Our tenant let us know there was a drainage problem. Water and sewer were backing up in toilets and tub. We called Roto-Rooter at midnight on the 26th of October to schedule a visit to our tenant´s home on the 27th. By 8am on the 27th we were in touch with Maggie Cooley, Operations Manager for Roto Rooter in Memphis. Maggie scheduled a technician between 8 and 10 am. By before 10am the sewer line blockage was cleared. She sent us an e-mail letting us know the issue was resolved, she also indicated what the nature of the blockage was and outlined the warranty, that being 30 days. On the price she gave us a reduced price for us using Roto Rooter in other occasions. Now, the tenant is happy, we are happy and Maggie should be happy knowing she and her team took care of an issue in a prompt manner.
Thank you for good service.
Had an emergency and called Roto-Rooter after most companies were closed. Spoke with Joshua and he was at my home within the hour. He was very pleasant and professional.
The plumber Marco came by my house the day and was incredibly kind and helpful. He was friendly, answered all of my questions and quickly found the source of my problem. I would definitely use again.
Technician arrived quickly and professionally completed all of our drain issues and repair problems with no mess at all. He was also very personable and efficient in his work. This the second time that I've used Roto-Rooter and I highly recommend and will use them in the future if I have any needs.
Roto Rooter Plumbing Water Cleanup is a US Plumber based in Memphis, Tennessee. Roto Rooter Plumbing Water Cleanup is located at 3182 Thomas St, Memphis, TN 38127, USA.
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