Poor poor customer service. Myself along with two other guest were wondering the store shortly after the store opened an no associates were to be found. Waited 10 minutes before I had to call the store were two associates came out a back office on their phones.
Horrible customer service. Wouldn't recommend anyone going here. To them all you are is an opportunity to get more money to buy more sick animals and sale to the public. Don't waste your time with this place. I recommend shopping local for your fish needs. And as far as reptiles and such I recommend going to an animal expo. I recommend for any animal needs go to Bartlett Petco
They honored website prices - GREAT
I've only had 1 problem and that was when I purchased a black light for our pythons home. When we got home and put it in socket, it didn't work. We took it back and they exchanged it but that one didn't work either. Seems they can be damaged during shipping or stocking. Went to the Petco in Poplar Plaza and purchased a working light there. As this is a problem that could happen to any delicate item, I have returned to the Petco on Germantown Pkwy for all my purchases. We go in at least once a week to get out frozen rats and other supplies. The employees have always been helpful, courteous and very knowledgeable. I'm glad I am able to have a one stop shop in my neighborhood that I can get excellent service from. I would recommend this store to anyone who cares about their pet and wants a pleasant shopping experience by a knowledgeable, friendly staff.
Better stocked than Petsmart. Also, better prices for nail cutting, Jessica M was great. The pet training was a huge waste of money, they said nothing new and well known among everyone that owns a dog. Just a waste. Otherwise, their products are good and they seem to have new better employees!
Petco Animal Supplies is a US Store based in Memphis, Tennessee. Petco Animal Supplies is located at 1250 N Germantown Pkwy # 112, Cordova, TN 38016, USA.
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