I wonder what is wrong with this place. These people lose about 3 out of 10 packages and at least 6 out of 10 packages get held for 5 to 7 days. Anything I order that goes through that post office gets lost, held or sent elsewhere. Today I totally had it and called the people and said in a very polite way "Hi, I am calling to find out about my package which you have held for at least 6 days now from the scheduled date or if it just got lost" the response I get is "We don't hold packages"... Really? then why is my package still there? for 6 DAYS!!!!
I had the most wonderful experience with this office. The phone was answered immediately by a very friendly lady, that was not able to help me with my problem, but gave me the number and name of the person who could help. When I called that number, my call was returned quickly. Phillip went above and beyond to get my package for me, that was sent to that office by my mistake. He saved my son's prom and we are forever grateful!
Here's the deal: I got somebody from USPS (n.b. not at this facility; I called a local USPS spot and they tranfered me to someone else) to explain to me that the CONTAINER that my package was IN was scanned at this facility a week ago. Typically, when a container is scanned, the package (i.e., the mail that the USPS is supposed to be shipping), is taken OUT of the container and the individually scanned.
I don't know what is going on at this post office but I have had COUNTLESS things reach this post office and then they are all shipped up to New Jersey for some reason!! No joke this has happened way more times than it should and it's always sent to NJ making the arrival time of my mail a week late. This is especially upsetting when I pay for priority shipping on something that I order. I literally shudder whenever I see this post office appear on my tracking. USPS you need to get it together with this location! If I could give a negative star rating, I would!
I ordered something off Etsy and according to tracking the package found its way here a week ago. I haven't seen it since.
Unfortunately, my actual PACKAGE has yet to be scanned. This means that either (a) this facility scanned the container and then did't even open it, failing to then scan my package; or (b) they opened the container but they, I don't know, discarded or misplaced my package, and failed to scan it.
If you've read this far, you're in a similar predicament as I am. Take heart, soldier, and persevere. Hopefully whatever you're waiting for isn't that important. Because clearly USPS doesn't think it is.
Either way, my package is just sitting around in this black hole of a sorting facility, without any meaningful method of retrieval. If you're in a similar position and want to call, go ahead, but you'll be asked to leave a message. Judging from these reviews and my experience, your message will be one of untold hundreds, perhaps thousands, of such messages.
A package of mine has passed through this Memphian Bermuda Triangle, and I'm afraid I'm at the beginning of a long, probably Kafkaesque journey to rescue my package from its grasp.
I think that instead of processing mail, the overwhelming majority of the employees here regularly retire to the bathroom to have a circle jerk to the sound of the national anthem. The others without enough seniority to join the jerker or let's call them loners, simply rub one out inside the privacy of a stall to whatever imaginary tune is running around in their alcohol affected brain. Both acts are done to mask ones contempt and disdain for management. Otherwise the people would bring explosives to work..
Us Post Office Distribution is a US Post Office based in Memphis, Tennessee. Us Post Office Distribution is located at 1921 Elvis Presley Blvd, Memphis, TN 38136, USA.
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