Love there clothes shop there alot
Yesterday I visited the store and had a horrible experience. After making my purchase I left out of the store only to make it to my car and realize items were missing. I went back in the store to advise the clerk that my items were missing. She immediately advised me that the items were in the bag before I left the store. She continuously stated this to other associates and customers.I was advised that they could not give me MY items until they reviewed the camera, THE NEXT DAY!! It wasn't until I contacted them for the second time that they offered to "just give them to me." I'm still trying to figure out how they could just GIVE me something that I paid for smh. I'm currently waiting to hear from at least the manager to discuss this egregious infraction and to find out the results of the camera footage. Worse service ever!!!! No apology, no compensation for the emotional distress?? Is it normal to be guilty until proven innocent??
My favorite store
Very Rude sales associates. Very lazy and slow service. The sales associates yelled at me and were very sarcastic. I have never been so disrespected by any person on retail like this before. I was embarrassed by how they treated me because there were other people who witnessed it. I loved to shop at NY and Company but I probably won't be back here again. I will NEVER RECOMMEND this store to anyone.
If you saw that they have any sales or discount racks, IT IS NOT WORTH YOUR TIME to shop there.
New York Company is a US Shoe Store based in Memphis, Tennessee. New York Company is located at 2760 N Germantown Pkwy, Memphis, TN 38133, USA.
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