5
2760 N Germantown Pkwy, Memphis, TN 38133, USA
Memphis, Tennessee 38133
+1 901-384-6070

Love there clothes shop there alot

Yesterday I visited the store and had a horrible experience. After making my purchase I left out of the store only to make it to my car and realize items were missing. I went back in the store to advise the clerk that my items were missing. She immediately advised me that the items were in the bag before I left the store. She continuously stated this to other associates and customers.I was advised that they could not give me MY items until they reviewed the camera, THE NEXT DAY!! It wasn't until I contacted them for the second time that they offered to "just give them to me." I'm still trying to figure out how they could just GIVE me something that I paid for smh. I'm currently waiting to hear from at least the manager to discuss this egregious infraction and to find out the results of the camera footage. Worse service ever!!!! No apology, no compensation for the emotional distress?? Is it normal to be guilty until proven innocent??

My favorite store

Very Rude sales associates. Very lazy and slow service. The sales associates yelled at me and were very sarcastic. I have never been so disrespected by any person on retail like this before. I was embarrassed by how they treated me because there were other people who witnessed it. I loved to shop at NY and Company but I probably won't be back here again. I will NEVER RECOMMEND this store to anyone.

If you saw that they have any sales or discount racks, IT IS NOT WORTH YOUR TIME to shop there.

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New York Company — Shoe Store in Memphis

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New York Company

Shoe Store at 2760 N Germantown Pkwy, Memphis, TN 38133, USA. Here you will find detailed information about New York Company: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    12:00 – 6:00 PM

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Tennessee
Address:
2760 N Germantown Pkwy, Memphis, TN 38133, USA.
City:
Memphis
Postcode:
38133

About New York Company

New York Company is a US Shoe Store based in Memphis, Tennessee. New York Company is located at 2760 N Germantown Pkwy, Memphis, TN 38133, USA.


Please contact with New York Company using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find New York Company opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about New York Company

  • Isaiah
    Added 2014.12.12
    Love there clothes shop there alot
  • Stephanie
    Added 2014.05.11
    Yesterday I visited the store and had a horrible experience. After making my purchase I left out of the store only to make it to my car and realize items were missing. I went back in the store to advise the clerk that my items were missing. She immediately advised me that the items were in the bag before I left the store. She continuously stated this to other associates and customers.I was advised that they could not give me MY items until they reviewed the camera, THE NEXT DAY!! It wasn't until I contacted them for the second time that they offered to "just give them to me." I'm still trying to figure out how they could just GIVE me something that I paid for smh. I'm currently waiting to hear from at least the manager to discuss this egregious infraction and to find out the results of the camera footage. Worse service ever!!!! No apology, no compensation for the emotional distress?? Is it normal to be guilty until proven innocent??
  • Ella
    Added 2013.09.19
    My favorite store
  • Blake
    Added 2013.09.09
    Very Rude sales associates. Very lazy and slow service. The sales associates yelled at me and were very sarcastic. I have never been so disrespected by any person on retail like this before. I was embarrassed by how they treated me because there were other people who witnessed it. I loved to shop at NY and Company but I probably won't be back here again. I will NEVER RECOMMEND this store to anyone.
  • Dylan
    Added 2013.06.05
    If you saw that they have any sales or discount racks, IT IS NOT WORTH YOUR TIME to shop there.
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