We bought a pool from them last year and the people that came out to set it up left everything behind. We had to clean up behind them and when we had trouble with the pool it was like oh well. They were going to charge us $100. 00 for a service check but we took the motor to them instead. Service department was good but everything else sucked. We spent the first two months without a pool. Not good!
They are great if you need a new pool. But buy a pool but need any kind of servicing or anything and they basically tell you too bad on the phone. Bought a brand new pool from them 2 years ago and we just bought a house and need it moved and they said well you have to wait til off season. The guys are busy installing new pools!
Purchased a pool from Family Lesuire. They attempted to install it without the proper license and got upset with me for expecting them to be licensed in Arkansas. The service on the pool has been terrible. I bought very close to the top of the line and within about 1 year it rusted all around the bottom. They have been very rude when I have to contact the service team on each occasion. I would not recommend them. Sales team is occasionally friendly but they set the expectation to not get a license for the pool to be installed. It is a requirement in AR by law.
Thanks again Rachel.
David did an amazing job!! Love the customer service he provided.
Excellent customer experience in buying Air Hockey table today for kids.!
Family Leisure Memphis is a US Electronics Store based in Memphis, Tennessee. Family Leisure Memphis is located at 2120 Whitten Rd, Memphis, TN 38133, USA.
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