No one wants to answer the phone when someone calls. I have called every hour and no one answers the phones. How are those of us that can't make it in to the office, supposed to get the help that we desperately need? I need someone to contact me by phone to take care of appointments. There seems to be a lot of laziness going on in this office. What do these people do all day, eat donuts and drinks coffee talking bullcrap that has nothing to do with their jobs? Pathetic!
i came in on 9-13-17 and waited 4 hours to be seen and when i final got seen the lady was rude and wouldnt process my paperwork... took copies and didnt file my claim
Not my favorite place to call or walk into. The workers I've encountered have terrible attitudes and really shouldn't have employment involving the public, especially those of us needing disability assistance. It takes a lot of humility, empathy, and patience and I just don't see any of these in this office. What canI say... That's the government for you I suppose.
Went in today to get a new social security card and experienced very poor customer service although the security guard was very professional. This should have been an exciting moment for me, because I just got married. As soon as I stepped up to sit down at the window the attendant was disrespectful. I corrected her on an issue and she began to argue with. I kept a smile the entire time. She was taking Tylenol saying" I don't got time for this today" ( talking to her coworkers). If you don't want to be at work then please don't go. Leave your personal issues at home. I just wonder how many people she treats like this everyday. Please, help this office work on customer service skills to keep their jobs that my taxes pay for! She was in booth A with a short hair cut , with some old honey blonde in it, in an old green shirt at work.
Their security guard is a waste of tax payers money. He spends half the day awsy from his desk on his cell phone. He told me I could not have a stainless steel bottle of water. I have diabetes and FT Cirosis. He expected me to drink from an nasty public water fountain. He was explained to quick. Im old, but I can still kick his little ass.
Social Security Administration is a US Local Government Office based in Memphis, Tennessee. Social Security Administration is located at 3602 Austin Peay Hwy, Memphis, TN 38128, USA.
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