5
9485 Crestwyn Hills Dr, Memphis, TN 38125, USA
Memphis, Tennessee 38125
+1 901-457-5667

For anyone thinking about working for Crestwyn, please think again. You will not be paid in a timely manner and the CFO, Stephen Lewis is immature and does not know what he is doing and should never be holding the title that he has. He is a liar and coward. I wish I could give Crestwyn a "0"

My daughter was recently there, unfortunately 3 different times, but this place is truly amazing. Her therapist, Chris is really passionate about what he does. There were 3 techs, Clarence, Andrea, and Chris that really made a positive impact, not only with my daughter, but me as well. There were a couple of people that I didn't care for, but overall, the good outweighed the bad. I'm a firm believer that compassion is a critical part of helping people, and we found that here.

A very bad experience. My son was recently discharged after a 10-day stay from Crestwyn. He had admitting himself to get help for psychological problems (bi-polar, psychosis). During the input process we were all told he could check himself out at any time. We briefed the staff he was not violent, would occasionally binge drink, and about two particular meds that aggravate his condition. He requested to be discharged after being there for three days. A second opinion from a psychologist after we said we would take him home was all it took for my son to be "committed" and receive a court date. He was assigned to the unit with the most acute patients and was prescribed the same meds that the staff were advised would aggravate him for nearly three days. The majority of the patients in his unit seem to have sent there by the justice system. These patients would verbally abuse the other patients like my son. The staff failed to curtail the abuse, and chose to ignore it. My son has suffered with mental health problems for years. He is kind and forgiving, has never been arrested, is not a troublemaker or drug addict. After speaking to the doctor, on the ONE AND ONLY occasion we caught him with a phone call to the nurses station, were we able to get his medication changed. This was a traumatic experience for my son. Our hope now is that he can put the Crestwyn nightmare behind him and continue on with proper mental health treatment.

my son was evaluated by Carey Counseling in Paris ,Tn was referred to Crestwyn because of suicidal thoughts. I am my son's POA and MED POA. He was there for 10 days and tyey woukd have kept him longer but we pretty much insisted.Tyese peopoe do not really LISTEN to their PATIENTS or their FAMILY MEMBERS WHO KNOW THE PATIENT WELL ! They failed to honor my POA/MED POA status. A very serious lack of communication ! Problem with paper scriots upon release. Pharmacist had questions and called for consult with prescribing physician,but not available and no return phone call. He was dischaged on Thursday and on Sunday still no meds for my son. I called multiple times thru out from Friday until Monday . Finally was told on Monday that the person with whom we needed to speak would not be in until Wed and it would be addressed. That would have been a week without needed meds for my son. Fortunately our pharmacist knows my son and knew he had been on these meds before and decided to go on and fill the scripts,because he knew he needed them. This was the absolute worst experience in a behavioral health facility an we have utilized a few. I will never allow my son to go there again ! I definetly do NOT recommend this place ! NOT PROFESSIONAL ! Please never go there and don't send a loved one there ! Also,I do believe tgey are milking the insurance companies big time ! My son should have been released after 7 days but stayed 10,even tho he was doing so well ! Believe they would have kept him longer but we insisted !

Not a co occuring provider. They denied my wife admission on xmas day after telling me to take her to the hospital for medical clearance. So what happens she ends up at lake side. This is just your run of the mill drug and alcohol rehab place. Nothing more!

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Crestwyn Behavioral Health Hospital — Hospital in Memphis

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Crestwyn Behavioral Health Hospital

Hospital at 9485 Crestwyn Hills Dr, Memphis, TN 38125, USA. Here you will find detailed information about Crestwyn Behavioral Health Hospital: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Open 24 hours
  • Tuesday
    Open 24 hours
  • Wednesday
    Open 24 hours
  • Thursday
    Open 24 hours
  • Friday
    Open 24 hours
  • Saturday
    Open 24 hours
  • Sunday
    Open 24 hours

Rating

5
/
5
Based on 5 reviews

Contacts

Categories:
State:
Tennessee
Address:
9485 Crestwyn Hills Dr, Memphis, TN 38125, USA.
City:
Memphis
Postcode:
38125

About Crestwyn Behavioral Health Hospital

Crestwyn Behavioral Health Hospital is a US Hospital based in Memphis, Tennessee. Crestwyn Behavioral Health Hospital is located at 9485 Crestwyn Hills Dr, Memphis, TN 38125, USA.


Please contact with Crestwyn Behavioral Health Hospital using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Crestwyn Behavioral Health Hospital opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Crestwyn Behavioral Health Hospital

  • Mason
    Added 2016.07.27
    For anyone thinking about working for Crestwyn, please think again. You will not be paid in a timely manner and the CFO, Stephen Lewis is immature and does not know what he is doing and should never be holding the title that he has. He is a liar and coward. I wish I could give Crestwyn a "0"
  • Kayla
    Added 2015.09.04
    My daughter was recently there, unfortunately 3 different times, but this place is truly amazing. Her therapist, Chris is really passionate about what he does. There were 3 techs, Clarence, Andrea, and Chris that really made a positive impact, not only with my daughter, but me as well. There were a couple of people that I didn't care for, but overall, the good outweighed the bad. I'm a firm believer that compassion is a critical part of helping people, and we found that here.
  • Jaden
    Added 2015.04.22
    A very bad experience. My son was recently discharged after a 10-day stay from Crestwyn. He had admitting himself to get help for psychological problems (bi-polar, psychosis). During the input process we were all told he could check himself out at any time. We briefed the staff he was not violent, would occasionally binge drink, and about two particular meds that aggravate his condition. He requested to be discharged after being there for three days. A second opinion from a psychologist after we said we would take him home was all it took for my son to be "committed" and receive a court date. He was assigned to the unit with the most acute patients and was prescribed the same meds that the staff were advised would aggravate him for nearly three days. The majority of the patients in his unit seem to have sent there by the justice system. These patients would verbally abuse the other patients like my son. The staff failed to curtail the abuse, and chose to ignore it. My son has suffered with mental health problems for years. He is kind and forgiving, has never been arrested, is not a troublemaker or drug addict. After speaking to the doctor, on the ONE AND ONLY occasion we caught him with a phone call to the nurses station, were we able to get his medication changed. This was a traumatic experience for my son. Our hope now is that he can put the Crestwyn nightmare behind him and continue on with proper mental health treatment.
  • Justin
    Added 2014.12.16
    my son was evaluated by Carey Counseling in Paris ,Tn was referred to Crestwyn because of suicidal thoughts. I am my son's POA and MED POA. He was there for 10 days and tyey woukd have kept him longer but we pretty much insisted.Tyese peopoe do not really LISTEN to their PATIENTS or their FAMILY MEMBERS WHO KNOW THE PATIENT WELL ! They failed to honor my POA/MED POA status. A very serious lack of communication ! Problem with paper scriots upon release. Pharmacist had questions and called for consult with prescribing physician,but not available and no return phone call. He was dischaged on Thursday and on Sunday still no meds for my son. I called multiple times thru out from Friday until Monday . Finally was told on Monday that the person with whom we needed to speak would not be in until Wed and it would be addressed. That would have been a week without needed meds for my son. Fortunately our pharmacist knows my son and knew he had been on these meds before and decided to go on and fill the scripts,because he knew he needed them. This was the absolute worst experience in a behavioral health facility an we have utilized a few. I will never allow my son to go there again ! I definetly do NOT recommend this place ! NOT PROFESSIONAL ! Please never go there and don't send a loved one there ! Also,I do believe tgey are milking the insurance companies big time ! My son should have been released after 7 days but stayed 10,even tho he was doing so well ! Believe they would have kept him longer but we insisted !
  • Caroline
    Added 2014.07.19
    Not a co occuring provider. They denied my wife admission on xmas day after telling me to take her to the hospital for medical clearance. So what happens she ends up at lake side. This is just your run of the mill drug and alcohol rehab place. Nothing more!
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