My car has been up for eleven days. I said it's crazy how he has had my key for a week. I let her know how I have been catching rides and paying for an Uber. Michelle then responded with you would've had to do that anyway.
Best place for a used car
I am very disappointed with Hodges Automart and the company they chose to align themselves with.
I've had my car since December. Recently my car stopped working on me. They where nice enough to tow my car up to the sales lot to see what was wrong with it. This was June 10, 2016. They called me on June 16 and asked me did I have my key because they couldn't find it.
Today June 21,2016 I went up there myself to look inside of the car for my key. When I was up there I spoke to Michelle they "claimed " they ran the tape back. They didn't see anything. But they called me back 2 hours later to say the tow truck driver had my key. This whole time!!! She called it as HUMAN ERROR. I see it as being very unprofessional.
This is a friendly, and family oriented place to work. Also a great place to buy a car. We try to go above and beyond for our customers. Sometimes you have those that you just can't help. They also choose not to tell the whole truth about their situation. The owners here try to do everything they can to make sure the customer is taken care of.
I asked for the company's information she claims she couldn't give it to me.
My experience have been great I have had my car for almost a year and anytime I called them they was there to help me thru. I love this place, and when my money get right I will be there to purchase another car from them. Low down payments, and payment plans what more can you ask for. I must say Michelle & Chad are the best in my eyesight.
If I could give a negative 10 I would. This is one of the worst car lots in Memphis. Bobby is the typical shady used car sales man. He said everything he could for me to purchase my son's first car. I explained that he needed a reliable car to get him to and from work and he sold me a piece of crap that has been inoperable more than it has been operable. In the 4 weeks that he has had the car he had to get a battery, ignition coil, starter & alternator. He lied when he said that it was a good car the will be dependable. I have called several times complaining but the response is "sorry there's nothing we can do". Do no throw your money away at this shady car lot. One thing about karma is that it will come back.
Hodge Auto Mart Inc is a US Car Dealer based in Memphis, Tennessee. Hodge Auto Mart Inc is located at 3250 Summer Ave, Memphis, TN 38112, USA.
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