Saw Dr. Scott on June 26, 2017. He was taking on some of Dr. Flippin's patients after he left. I was not pleased with him at all. Dr. Flippin was my Doctor for over 17 years. back before I became ill. One by one I developed chronic health problems and Flippin treated them all except one. That is my definition of a Family Physician. Dr. Scott was unwilling to do this. He was wanting to refer me to up to 3 other specialist, meaning I would have as many as 5 doctors. Nope.
I like Dr. Drewry very much, but the staff is a different story. I've been trying to get lab results for two weeks. Unfortunately, the office closes at 4:30, but the phone turns off after 4:00, so you can't get anyone to take your phone calls. I call to get my lab results and no one returns my call. It's very frustrating. How can it take so long to get lab results in 2017? If the office wants to shut down at 4:00, why don't they just say they shut down at 4:00 instead of 4:30? Why initially call me with my lab results (after two weeks) and when I call back, not return my calls? I don't get the customer service, especially because I know there is an issue on my lab results. If I have a continuing health issue showing up from these lab results, I will have to consider seeing another doctor because of the staff even though I like Dr. Drewry very much. It makes the whole experience too stressful.
Ridge Lake Family Medicine Drewry W Rice Md Drew Scott Md Sheila Thomas Md is a US Doctor based in Memphis, Tennessee. Ridge Lake Family Medicine Drewry W Rice Md Drew Scott Md Sheila Thomas Md is located at 6005 Park Ave #728b, Memphis, TN 38119, USA.
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