I give the staff an A+. Everyone from the valet service, to the front desk, to the janitorial staff were very kind and welcoming. The room was very clean and comfortable. My only complaint is that there is no mini fridge. I always like to bring a few sodas and water to keep cold in our room. Do not stay here if you need complete silence to sleep. The road gets loud with vehicles and music, and because the rooms overlook the lobby, the sound is amplified and very loud at night. Also, don't bother with the $12.95 breakfast buffet. It's just a glorified continental breakfast. Go to the Arcade instead. All in all it is a good place to stay, and cheaper than other hotels nearby.
This hotel, while nice, it's not quite up to normal Hilton standards. The blinds in our room we're broken and there was a hole in the ceiling in the entryway. Also the toilet paper and Kleenex were like sandpaper. The mattress was quite hard as well. However stay were nice and helpful. The nose level was reasonable. I would stay here again but perhaps in a different room.
It's fine... But the Peabody is the same price! If I didn't need this stay to count towards my status, I would have stayed in the Peabody. The breakfast is not good. The beds are acceptable. The service is OK. The staff is very friendly. This property is an airline crew overnight contractor. Which means that everything is acceptable, but not amazing. And they cut a deep discount on the rooms for the airline crew in order to fill up the property... Because everything is just acceptable.
We were impressed from the moment that we walked in by the friendliness of the staff. Every single person that we encountered over our two day stay went out of their way to take care of anything we needed. This hotel is within walking distance of so many things downtown, too. We also loved the TGI Friday's breakfast buffet. That was convenient, and very good.
Pricey for us... but it made our last day of vacation. Perfect location...for us it was Beale St. A dip in the rooftop pool was a treat. But what stood out was how the staff worked as a team... all very helpful, courteous and professional... impressive!
Doubletree By Hilton Hotel Memphis Downtown is a US Lodging based in Memphis, Tennessee. Doubletree By Hilton Hotel Memphis Downtown is located at 185 Union Ave, Memphis, TN 38103, USA.
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