Check in was easy. Room was large and clean, had a couch/desk area that was a nice addition. They do free cocktail hours in the evening. Staff was friendly. They give a little bag of goodies on check in, just stuff like water and snacks but it was nice. Only complaint is something happened with my card and the card of at least a few other guests. Tried to go back to my room after midnight one evening and door wouldn't open, they had to check me back in basically to get it working. Still would stay again, no other issues.
The only reason I did not give it a 5 star is I did not stay in a room. I attended a training seminar. The lobby was very clean and the staff was very kind, courteous, and helpful. If the room are anything like the lobby it is a definite 5 star.
Great hotel. Good breakfast and free drinks from 530-730. Only issue was it took a long time for the water to get hot and sometimes just warm if your room is in back of hotel. Other than that great place to stay at. Highly recommend for Memphis area.
Hotel staff was nice. Our bathroom toilet did not flush properly but they quickly came to fix. Overall very good stay. The breakfast staff was extremely friendly especially handling the volume of people and the food was good.
The hotel staff was wonderful. Made you feel welcomed and attended. The free breakfast had a great selection. The happy hour drinks were good, strong. The appetizers could have been better. Conference rooms were a bit too warm for my test. The room was nice, good cleaning service. Although, room did have a moldy/musky smell that never went away. Overall, good experience.
Embassy Suites By Hilton Memphis is a US Lodging based in Memphis, Tennessee. Embassy Suites By Hilton Memphis is located at 1022 S Shady Grove Rd, Memphis, TN 38120, USA.
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